SVP, Group Account Director

About Propeller

Founded in 2006, Propeller is a digital forward, omnichannel healthcare marketing agency transforming HCP engagement. With a HQ in Summit, NJ, our team of 120+ marketing specialists truly understand the ever-changing industry, complex content, and how to mobilize data to drive meaningful results. Our continued success is achieved through our omnichannel fluency and curated digital suite of capabilities, including Account Services, Creative, Digital and Brand Strategy, Digital Production and Project Management, 3D Animation, Digital Development, and Video.

Our Culture

We offer a unique, personalized culture in which each team member is encouraged and expected to bring their ideas, solutions, and leadership to the table. By empowering individuals, we remain nimble, engaged, and able to break away from conventional thinking and speak intelligently about serious topics. We value our team’s intangibles–the experiences and traits that make them unique.

Come Live Your Best Life With Us

We pride ourselves on our inclusive, employee-centric mentality. There’s life at work and life outside of it. We want everyone to be healthy, feel supported, and have the financial resources they need. Our team enjoys competitive compensation and consistent performance recognition, generous paid time off, comprehensive wellness programs, and more! These are just some of the reasons we are Great Place to Work certified.

Title: SVP, Group Account Director

Location: New York, NY 

Department/Discipline: Account Services 

Overview:

You will be a critical component of the leadership team and shape the future of the organization in business and culture. You will balance the needs of the organization as well as identify opportunities to share with Omnicom partners across the network. You will be the consummate business partner to your clients and will serve as your senior clients’ right hand, calling upon your wealth of experience to provide on-the-spot insights and solutions. You will think analytically, and not be afraid to pull in data to develop compelling recommendations. Your leadership will shape the agency’s and your team’s future. You will bravely accept responsibility for ‘the good and the bad.’ You will be a leader within the organization and across departments, positioning your teams for success, addressing issues in real time, and ensuring all emerge stronger as a result. You will focus on retention and growth for both talent and clients and ensure everyone shines—not just account. We are all stronger together. 

Responsibilities:

• Participate in the fiscal management of the agency forecast and tracking of income for the year
• Provide insight into short-and long-term planning for the agency at large
• Assist agency leadership by improving the operations of agency processes and business structures to ensure growth within the industry
• Escalation of major client issues to Agency Leadership and partnership to identify solutions
• Encourage and enable account personnel to develop and fulfill career goals
• Maintain superior knowledge and understanding of agency and network resources in order to effectively handle crisis situations
• Ensure that yearly reviews and goal discussions are performed and documented for all team members
• Mentor and coach direct reports and junior team members
• Work with senior leadership, strategic leads, and creative directors to ensure that account is staffed appropriately to meet client needs, including the provision of rationale and supporting documentation for deviation in staff requirements
• Maintain a working knowledge of strategic direction across multiple brands within the agency
• Build strong relationships with clients and procurement at senior level
• Create new business opportunities for agency (organic and new business)
• Provide strategic direction and approvals at significant steps in the advertising creative process
• Interact with all members of the agency product team to ensure accuracy of information exchange and smooth flow of product work
• Identify strengths and weaknesses of the account and make recommendations for change
• Maintain strong grasp of innovative and digital trends in healthcare and ability to interpret reports leveraging brand knowledge for client insight generation
• Flawless management of account financial reporting, including forecast and income generation and reporting to clients and Senior Leadership at agency
• Advocate for full team participation in research, meetings and conferences as brand need demands
• Act as brand steward as it relates to all marketing segments, including professional, PR, medical education, DTC, global markets
• Drive business growth on account assignments, providing client with new, and unexplored opportunities for the brand, leveraging network resources such as disease awareness/PR programs, DTC, DTP, access and global Omnicom network pull through
• Encourage account team to support team building across departments
• Manage multiple-agency collaborations both in and outside the network
• Work collaboratively across agencies and senior departments
• Maintain a strong market knowledge of existing competition and pipeline products in brand category
• Serve as an agency ambassador and role model for the account group as a whole
• Uphold agency values and culture in day-to-day activities of the brand
• Oversee client/agency review process

Experience:

• 12+ years pharma or healthcare advertising; HCP experience necessary
• Bachelors degree
• Strong managerial experience
• Strong written and presentation skills
• Strong conceptual skills
• Significant background in pharmaceutical advertising Account Services
• Ability to craft presentations (new business, creative, tactical, strategy, selling)
• Ability to build and lead a team
• Strong mentoring and coaching skills
• Entrepreneurial skill at building business for agency management and/or work in product management,
• Skills proficient in Microsoft Office suite

The range below represents the low and high end of the base salary someone in this role may earn as an employee of an Omnicom Health Group company in the United States. Salaries will vary based on various factors including but not limited to professional and academic experience, training, associated responsibilities, and other business and organizational needs. The range listed is just one component of our total compensation package for employees. Salary decisions are dependent on the circumstances of each hire.

• $220,000 - $271,000

 Omnicom Health Group is committed to hiring and developing exceptional talent. We agree that talent is equally distributed, and we’re focused on developing diverse teams that can bring the best solutions to everything